Miaoberry 30-Day Free Return Policy

Miaoberry 30-Day Free Return Policy

At Miaoberry, your satisfaction is our priority. We understand that sometimes a purchase may not meet your expectations, and we’re here to help. That’s why we offer a hassle-free 30-day return policy for your peace of mind.

Eligibility for Returns

To be eligible for a return:

  • Items must be unused, unwashed, and in their original condition with all tags and packaging intact.

  • Returns must be initiated within 30 days of the delivery date.

  • Items purchased as final sale or marked as non-returnable are not eligible for return.

How to Initiate a Return

  1. Contact Us: Email our customer support team at Miaoberrydesigns@gmail.com with your order number and the reason for your return.

  2. Receive a Prepaid Shipping Label: Once your return is approved, we’ll provide you with a prepaid shipping label.

  3. Package Your Return: Safely pack the items you wish to return, including a copy of your receipt or packing slip.

  4. Ship It Back: Drop off the package at your nearest shipping location or arrange for a pickup as per the carrier’s instructions.

Refund Process

  • Once we receive and inspect your return, we will process your refund within 5-7 business days.

  • Refunds will be issued to your original payment method. Please note that it may take additional time for your bank or credit card company to process the refund.

  • If the item is not returned in its original condition, a partial refund may be issued.

Exchanges

If you’d like to exchange an item, please follow the return process and place a new order for the replacement item. This ensures the fastest delivery of your desired product.

Damaged or Defective Items

If your order arrives damaged or defective, please contact us within 7 days of receiving the item. We will arrange for a replacement or refund at no additional cost to you.

Free Return Shipping

We offer free return shipping within the United States. For international orders, return shipping fees may apply.

Contact Us

If you have any questions about our return policy, feel free to contact us at Miaoberrydesigns@gmail.com. Our friendly customer support team is here to assist you.

Thank you for choosing Miaoberry. We’re committed to providing high-quality products and a seamless shopping experience.