FAQs
General Questions
1. What makes Miaoberry products different from other baby brands?
Miaoberry specializes in organic muslin baby essentials that are soft, breathable, and eco-friendly. We prioritize sustainability, safety, and timeless design, ensuring every product is as gentle on your baby’s skin as it is on the planet.
2. Are Miaoberry products eco-friendly?
Yes! All Miaoberry products are crafted with sustainable practices. Our organic muslin swaddles are made from GOTS-certified cotton, ensuring they are free from harmful chemicals and produced under ethical working conditions.
Product-Specific Questions
3. What is organic muslin, and why is it better for babies?
Organic muslin is a lightweight, breathable fabric made from organic cotton. It’s hypoallergenic, soft, and gentle on a baby’s delicate skin. Its open weave design helps regulate temperature, keeping your baby comfortable in all seasons.
4. How do I use Miaoberry’s swaddle blankets?
Our swaddles are perfect for wrapping your baby snugly, but they are also versatile! You can use them as nursing covers, stroller blankets, burp cloths, or even play mats.
5. Are Miaoberry swaddles machine washable?
Yes, all our products are machine washable. We recommend using a gentle cycle with mild detergent and air-drying to maintain their softness and durability.
Shipping and Returns
6. Do you offer free shipping?
Yes, we offer free shipping on orders over $50 inside the US. Standard shipping rates apply to orders below $50 or international orders.
7. How long does shipping take?
Orders are typically processed within 1-2 business days. Delivery times vary depending on your location, but most customers receive their orders within 3-7 business days.
8. What is your return policy?
We want you to love your Miaoberry purchase! If you’re not satisfied, you can return unused and unwashed products within 30 days for a full refund or exchange. Please refer to our Return Policy page for details.
Care and Maintenance
9. How do I care for organic muslin products?
Wash on a gentle cycle with mild detergent and air-dry whenever possible. Avoid using bleach or fabric softeners to maintain the fabric’s natural softness and longevity. Please refer to our dedicated blog about caring for your organic muslin products!
10. Will the muslin fabric shrink after washing?
Our muslin products are pre-washed to minimize shrinkage. However, slight shrinking is natural with organic cotton. Follow our care instructions to preserve the original size and shape.
Sustainability and Ethics
11. How are Miaoberry products made?
Our products are made using organic cotton grown without pesticides or synthetic fertilizers. We partner with ethical manufacturers who uphold fair labor practices.
12. What happens to packaging waste?
Miaoberry uses eco-friendly, recyclable packaging to reduce environmental impact. We encourage customers to recycle or repurpose the packaging whenever possible.
Miscellaneous
13. How do I contact Miaoberry for support?
We’d love to hear from you! You can reach us through our Contact Us page or email us at miaoberrydesigns@gmail.com. Our team will respond within 1-2 business days.
14. Do you offer discounts or promotions?
Yes, we regularly offer promotions! Sign up for our newsletter to stay updated on sales, new product launches, and exclusive discounts.
15. Do you wholesale?
Yes! We'd love to work with retailers all over the world. Please fill out our Wholesale Form, we'll contact you within 3 business after receiving your form!
If you have further questions or concerns, please feel free to email us. We're here to help! Thank you for visiting miaoberrydesigns.com!